Privacy Policy
Last updated: March 2026
1. Who We Are
Gotcha Cap, Yirmiyahu 40, Tel Aviv, Israel.
Phone: +972-50-990-4141
Email: support@gotchacap.com
We operate the website gotchacap.com ("the Site"). This Privacy Policy explains what personal data we collect, how we use it, and your rights regarding that data.
2. Information We Collect
When you place an order or contact us, we may collect:
- Name, email address, and phone number
- Shipping and billing address
- Payment information (processed securely by PayPal or PayPlus — we do not store card details)
- Order history and communication with us
- IP address and browser information (via standard server logs and analytics)
3. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Send order confirmations, shipping updates, and invoices
- Respond to customer service inquiries
- Send marketing emails — only if you have given consent via the cookie consent banner when visiting the site. You may withdraw consent and unsubscribe at any time via the link in any email or through your cookie preferences.
- Improve our website and services
- Comply with legal obligations
4. Third-Party Services
We share your data only as necessary with the following trusted providers:
- PayPal — payment processing
- PayPlus — payment processing and Israeli tax invoice generation
- Brevo (Sendinblue) — transactional and marketing emails
- Vercel — website hosting
- Neon (PostgreSQL) — secure order database
- Google Analytics — website analytics (loaded only with your consent)
- Meta (Facebook Pixel) — advertising analytics (loaded only with your consent)
We do not sell your personal data to any third party.
5. Cookies
We use cookies and similar browser storage in the following categories:
- Essential — Required for the site to function. Includes your shopping cart stored in browser localStorage. These cannot be disabled.
- Analytics — Google Analytics cookies that help us understand how visitors use the site. Loaded only with your consent.
- Marketing — Facebook Pixel cookies used for advertising and retargeting. Also covers Brevo email marketing communications. Loaded only with your consent.
When you first visit the site, a cookie consent banner allows you to accept all, reject non-essential, or manage individual preferences. You can change your preferences at any time via the "Cookie Preferences" link in the footer.
6. Data Retention
We retain your order and account data for as long as necessary to fulfill the purposes outlined in this policy, and as required by applicable tax and commercial laws (typically 7 years in Israel).
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications
- Lodge a complaint with your local data protection authority
To exercise any of these rights, contact us at support@gotchacap.com.
8. Security
We implement industry-standard security measures including HTTPS encryption, secure database storage, and limited access controls. However, no method of transmission over the internet is 100% secure.
9. Children's Privacy
Our site is not directed to children under 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new "Last updated" date. Continued use of the site after changes constitutes acceptance.
11. Contact
Gotcha Cap
Yirmiyahu 40, Tel Aviv, Israel
Phone: +972-50-990-4141
Email: support@gotchacap.com